Heliopan Support Gear 5
Limited Warranty Coverage
Your Heliopan product has been carefully manufactured, has passed many quality assurance checks and has been thoroughly tested before shipment. If bought new in the USA it is warranted by us for 5 years from date of purchase to the original owner, against defects in materials and workmanship. By registering online, your warranty is extended 5 years, for a total of 10 years. The warranty does not apply to damages caused by mishandling, dropping, or leaking batteries, nor modification or servicing performed by others.
Heliopan products purchased in the USA requiring service may be sent through your local authorized dealer or directly to the Heliopan Service Department. Products must be carefully packed and insured, and sent together with proof of purchase (copy of dated bill of sale) and description of problem. Such repairs will be returned prepaid and insured.
Where To Send Repairs
Heliopan Service Department
75 Virginia Road
North White Plains, NY 10603
The foregoing warranties are exclusive and are in lieu of all other warranties, whether written, oral or implied. There is no warranty of merchantability in any respect other than expressly stated above and no warranty of fitness for a particular purpose. Heliopan shall in no event be liable for losses, direct or consequential damages, or inconvenience caused by the failure or malfunction of this product.
For purchases outside of USA please contact your local authorized distributor for support.